Back

I led all research and design for the app and website as the sole designer with an engineering team of 40 at Arena Club.

What’s Arena Club?
Arena Club is the home built for collectors who live to chase. An all-in-one platform where sports cards, Trading Card Games, and other collectibles are bought, sold, traded, graded, vaulted, and ripped.
My role
I designed on all consumer facing features, but the following are core projects that transformed the design of the product.
Everyday tools
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Before

After

The problem

Arena Club is growing beyond sports/pokémon trading cards.

Arena Club is expanding into watches, coins, wine, and other collectibles. As the marketplace grows, our users’ interests become increasingly different.

But our homepage still largely shows everyone the same repeated content that already exists elsewhere in the product.

Experienced collectors often skip Home entirely and go straight to Packs, where they can find the same content with less scrolling.

Current data

So... what should Home actually be for?

Looking at the existing homepage, In the first two pack sections, only 15% of users who click successfully convert and purchase a pack.

The Buy Again section gets a fraction of those clicks, yet 50% convert. Which is 3× better conversion per click.

The existing homepage next to the Buy Again section

User testing process

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Instead of asking users what they want, I gave them a functional prototype to use and play with.

I built a V1 of a redesigned homepage with Claude code and published it to vercel to give a select cohort of users acces

I sent it to 45 Arena Club users and track every major interaction, what they click, what they ignore, and how they move through the page.

The experience ends with a survey, followed by 11 user interviews to understand the behavior I’m seeing.

Software Sidequest

To track and analyze these events and data, I used my user research log tool, also built fully with claude code, which I have been using to track and keep all my research and insights in one place.

The research log toolInterview transcripts and affinity mapping

What I learned

Home doesn’t need more content. It needs more relevance.

Users don’t need another place to browse the same inventory.

What they want is an easier way to keep up with the things they already care about.

Today, watchlists, offers, and auctions are spread across the product. Some collectors even rely on phone alarms, spreadsheets, and bookmarked filters to keep track.

The research surfaces opportunities like saved searches, favorite packs, watchlist price changes, auctions ending soon, new listings, and active auctions.

Home can understand what I care about, what needs my attention, and what I might want next.

Biggest challenge

How do I show more without making Home feel overwhelming?

Once I knew what belonged on Home, the challenge became fitting it all together. More sections created more opportunities for discovery, but they also created more noise.

I designed the first version around an MVP that could start learning what each collector cared about and eventually power deeper personalization. At the same time, I stripped back repetitive UI, unnecessary copy, and competing actions so the collectibles themselves could do more of the work.

The goal wasn’t to show everything. It was to learn what was worth showing each user.

The solution

A homepage built around the collector.
What’s yours → What’s changed → What’s new

01 / Pick up where you left off
 Bring time-sensitive activity like auctions and watchlist changes forward.

02 / Built around your interests
 Shape Home around the categories and collectibles each user cares about.

03 / Make discovery relevant
 Keep new inventory discoverable without making it the entire purpose of Home.

04 / Built to grow
 Add new categories without turning Home into an increasingly long, generic feed.

The research doesn’t just tell us which sections to add. It gives Home a reason to exist and role in the user’s journey when they enter the app.

Next project: Scallion Studios recipe app